Change of Contact Details for EuroCCP London

Dear Clearing Participant,

Please be aware that EuroCCP’s contact details are changing.

The Relationship Management hotline is now +44 207 131 3430:

For all queries related to:

  • General EuroCCP interest
  • Business Development & Sales queries
  • Request for direct Relationship Manager assistance:

E-mail: rm@euroccp.com

For all queries related to:

  • Onboarding material
  • Member Reporting
  • Statement of Authority, Power of Attorney, Direct Debit forms
  • Client related static data: Netting forms and SSI changes

E-mail: clientservices@euroccp.com

For all queries related to:

  • Client & Platform testing,

E-mail: clienttesting@euroccp.com

 

The Operations hotline is now +31 20 5703 333

Department coverage hours are 08:00 – 20:00 CET (07.00-19.00 UK time):

For all queries related to:

  • Day-to-day operational questions
  • Settlements
  • Funding
  • Instrument static data

E-mail: mbo@euroccp.com

  • Margin
  • Collateral
  • Payments

E-mail: collateral@euroccp.com

  • Corporate Actions / Income

E-mail: ca@euroccp.com

  • Partial/Splitting Requests

E-mail: partials@euroccp.com

Landline telephone numbers for EuroCCP’s London Office will also change and details of updated individual contacts numbers including the above hotline changes can be found on the “contact us” webpage on the company website.  The link is shown below;

https://euroccp.com/home/contact-us/contacts/

All new contact details are effective immediately and the previous contact numbers will be discontinued by the end of March 2021.   All lines are temporary diverted until this date.

Please kindly update your contact information and we look forward to serving you as usual with the new telephone numbers.

Please also be aware that effective 1st May 2021 EuroCCP’s London Office address will change. EuroCCP’s new address in London will be;

11 Monument St

5th Floor

London

EC3R 8AF

UK

EuroCCP’s contact details, visiting address and registered address in Amsterdam will remain unchanged.

Should you have any further queries, please do not hesitate to contact us.